KitchenAid 30-Inch 5-Burner Dual Fuel Convection Slide-In Range with Baking Drawer

Bought before Thanksgiving. Very large oven, cooked Ham and turkey at the same time. Cooked 7 casseroles at the same time! I love it.

Immediately after installation about a month ago, the flames had to be adjusted since on some of the burners the flames extinguished on the LOW setting. KitchenAid sent a technician who determined some of the valves will need to be replaced. Meanwhile, the stove started beeping spontaneously with no error message on the panel. The beeping occurred randomly throughout the day and the only way to stop them was to turn off the electrical circuit at the electrical panel to the stove. So we did not have an oven for Thanksgiving which was terribly disappointing. We are still waiting on a resolution. When we did use the over before the beepings had started, we noticed the cooling fan in the back was very loud and it ran during the baking period and for a long time afterwards. Really annoying. This was supposed to be the crown jewel of our newly remodeled kitchen replacing an old Kenmore Elite dual fuel appliance which worked flawlessly for 20 years. I am at a loss as to this situation. We like the look of this appliance and expected the best quality out of this brand as we invested in a matching refrigerator and a microwave oven, so this is disappointing. If this range worked as I would expect I would give it 5 stars. Given that it is sort of useless now, I rate it one star just for the great looks.

This range has been repaired at least 10 times in the first year. One was having to do with the simmer burner that was a design flaw that they finally that repaired. The electronics for the oven have quit working several times also and the last time right before Thanksgiving. They would not let the dealer repair because they said they would replace it and where to contact me within 48 hours. You get a recording and you can't reach a person and I've ruined so much food and trying to cook a Thanksgiving dinner with no control over the temperature of the oven. I'm at the point with the poor customer service and not having anything to cook with of getting a different brand and suing them if they won't give me a refund. I bought all new appliances for this home as I've done for my last two homes and appliances used to last indefinitely and I bought these expecting the same and expecting be able to get them repaired if needed

Super pleased with purchase. Love design and features. Only regret is that I totally miss my no preheat feature on my last oven. KitchenAid this would be a great addition to add to your line up.

We had a KitchenAid Dual Fuel Convection Range at our previous house and it was outstanding. We replaced a brand new Frigidare with the new KitchenAid because we liked the product so much.